Citibank Joint Stock Company is a division of the international corporation Citigroup Inc. and is one of the largest Russian financial institutions in terms of assets and capital. According to Interfax, Citibank is among the top 7 banks in the Russian Federation in terms of profit.

 

Owner of JSC CB Citibank: Citigroup Inc. conglomerate

The owner of the Russian commercial division "Bank City" is the worlds largest financial conglomerate Citigroup Inc., founded in 1812 as City Bank of New York (New York).

The financial corporation provides service for 200 million accounts worldwide. Subsidiaries of the group operate in 160 countries, providing individuals, businesses and government organizations with banking products of the highest level. The services of the international conglomerate include traditional credit and deposit programs, investment banking, full banking services, complex operations with securities. The corporations list of services includes a Wealth Management program focused on wealth management. According to the authoritative British magazine Euromoney, Citi is the best bank in the world (2015).

 

Bank information

At present, AO Citibank serves about 980,000 customers and over 3,000 large companies. There are 50 branches of the bank in the Russian Federation, which are represented in the largest cities. The number of employees is 4 thousand people.

The size of assets, as well as equity in the first quarter of 2015, amounted to 386.9 and 57 billion rubles, respectively. The financial institution operates on the basis of the license of the Central Bank of the Russian Federation No. 2257, which was issued in 2001 and updated on June 28, 2015.

The corporate sector is one of the activities of the Russian bank. Russian and international companies receive a high level of service on a global scale. In addition to traditional banking products, companies are provided with advice on issues related to international activities in the financial, stock and other markets.

Particular attention is paid to the retail banking business, which receives services based on the development of modern technologies and the provision of innovative services to customers. High-quality service is provided in high-tech offices, as well as through the services of City Online Banking, CitiPhone® and others.

 

Innovative products from Citibank in 2015

In the list of innovations that became available to customers in 2015, it should be noted the ability to send an application for a credit card from an iPad. The application can be sent in digital form. Also in 2015, a new Citi Simplicity credit card was introduced to customers with a standard rate for all types of financial transactions. Citi Simplicity accounts for 40% of all credit cards issued by customers, according to the official website of City Online Banking. Another innovation in 2015 was the PremierMiles World MasterCard, targeted at travel enthusiasts. Within the framework of the loan project, clients receive a kind of bonuses in the form of miles, which can be stored in the account, as well as used for travel or purchase of certain goods at discounts in partner stores of the bank.

 

Bank reliability: assessment of rating agencies and other publications

The banks business reputation is of key importance for depositors, partners and all clients who use the banks resource to generate income. The banks performance is assessed on the basis of the rating, which is made by the largest agencies. AO Citibank has been on the list of the best Russian banks since 2013, and there is a number of confirmations of this fact:

Retail Finance named Bank City as the best financial institution providing high-quality customer service;
according to the English-language publication Global Finance, Citi Bank demonstrates the best performance in investment projects, cash settlement services, corporate sector, and online customer service;
according to Euromoney, Citi-Bank is nominated for the title of the best financial institution in the field of cash settlement services in Europe.
In March 2015, the Forbes economic magazine published a rating of the most reliable banks in the Russian Federation, and the first line in it was taken by Citibank. The bank also held leading positions in the past years. The indicators that determine the reliability of a financial institution are assets, capital, financial risks and a number of other economic criteria.

In the rating presented by the Central Bank of the Russian Federation, Citi-Bank was included in the list of the 50 best banks. In its rating, the regulator used all economic and social performance indicators.

Citi Priority Program

Among all banking services offered by Citibank, the Citi Priority project deserves special attention, designed specifically for demanding and modern customers. In addition to the convenience of services and the ability to manage their own finances from anywhere 24 hours a day, clients receive a number of privileges, namely:

premium bank card;
a wide range of currencies for deposits;
advanced payment options for various services;
the ability to use ATMs around the world.
The client is provided with a MasterCard card equipped with an EMV chip to enhance security with PayPass technology (contactless payments). By default, accounts are provided in ten of the most popular currencies in the world, among which it is worth noting francs, yen, pounds, Australian dollars and others. An additional advantage of City Online Banking is the ability to manage your finances using the Internet Banking and Citi Mobile® application. The client can pay for all types of services provided by providers, housing and communal services, communications, money transfers to the accounts of all banks in Russia without commission. The user is provided with all the privileges if there is an amount of more than 400 thousand rubles on the cash account.

 

Modern services that allow you to always stay in touch with the bank

Internet bank: transactions via the global network. Citibank® Online is an online banking that allows the client to carry out financial transactions at any time of the day and regardless of his location. The only condition for controlling accounts through City Online Banking is access to the global network. The service allows:

perform financial transactions without commission;
place deposits in a few clicks;
pay for services online;
perform settings for repayment of a loan in any bank in the world in automatic mode;
receive free electronic statements of all accounts;
perform conversion operations;
make payments by accrual identifier (within the territory of the Russian Federation);
save templates for performing the same type of financial transactions.

Citi Mobile: Offer for Mobile Owners

Citi Mobile is a modern service that City Bank offers to users of iPhone and Android devices. Users of gadgets can connect to the global network via an Internet connection of any format and manage accounts anywhere in the world. JSC CB Citibank offers two options for using the service. In the first case, the client needs to download the application for the device, and in the second, use a special resource, which is presented on the official portal of the bank at mobile.citibank. Citi Mobile offers a full range of services available through Citibank® Online. The list of additional benefits of Citi Mobile includes an opportunity to familiarize yourself with Citibank ATM networks. Also, the client can find the nearest terminal, Citi bank office or retail facility, where discounts on bank cards are available.

One of the latest innovations was the addition of a search function for terminals at the Eleksnet substation. Payment for services in the terminal network of the most popular payment system is carried out without commission. The mobile application can detect the nearest self-service points at a distance of up to 5 kilometers.

The Citi Mobile system from City Bank has the highest level of security. The connection is made via a secure channel. A one-time password is used to log in. In addition, an additional flash password is required to make money transfers.

Citibank Alerting Service

Citibank Alerting Service is provided to receive information messages. It provides an opportunity to receive a notification by e-mail or in the form of an SMS about a financial transaction that is carried out on the clients accounts or his bank card. The list of notifications includes debit transactions, crediting of funds, placement or expiration of the term of the deposit. Citibank offers service connection for 89 rubles per month.

The banks SMART branches allow you to use all the high-tech capabilities of banking services. Special tablets are installed in many branches of the bank and allow you to carry out financial transactions through the City online bank, as well as receive advice from specialists in the videoconference mode.

 

Consultations and tips over the phone

CitiPhone is a service that provides telephone service to City Bank customers. CitiPhone operates in two modes:

automatic (24 hours a day);
consulting (from 8 am to 8 pm).
With the help of an automatic service, you can perform financial transactions based on the prompts of the system.

 

Currency transactions City online bank

To carry out currency transactions in real time, the FX Live Rates technology is presented, which was developed for the Internet banking and Citi Mobile services. Transactions are carried out instantly and fully correspond to the quotes of the interbank foreign exchange market. Clients can independently carry out foreign exchange operations, as well as use the banks functionality. To do this, you need to fill out an application online. Upon reaching a certain exchange rate, City Bank employees will buy or sell currency in accordance with the clients wishes. Thus, clients can manage their portfolio or carry out exchange transactions to transfer funds. Citibanks currency conversion features are direct quotes, which avoids double exchanges and additional fees.

The Citi Financial Group and its Russian subsidiary Citibank are the market leaders in providing services to corporate and private clients. The companys strategy is aimed at economic progress in all forms, and the bank demonstrates this in its innovative products, investment projects and reliable assets. Thanks to Citi Bank, businesses and individuals gain access to the capital market and, accordingly, new economic benefits. The Global Bank opens up a new financial world that unites hundreds of millions of people!